It has been a hell of a couple of weeks.
The new career culminated in a system GoLive that was on par with the day after a county fair chili eating contest. In other words, a shit show. Apparently, that is normal. Being a clinical medical person up til now, i am not used to that. Because we had patients on the line, it wasn’t a shit show unless the patient actually, you know, shit. Basically, no matter how bad things got with computer issues or patient condition, you were running on adrenaline. You’d adjust and move on, with no time to think about it til later.
Without a patient to distract my brain squirrels, the big day was a lot different than a patient with an active heart attack. First off, instead of adrenaline, i was running on string cheese and hummus… Neither of which are a good idea in excessive quantity. Second, it was hard to drum up appropriate panic for the user who couldn’t find the exact study they wanted because it was listed under “cardiac” and not “heart”. (Most “critical issues” actually were, but sometimes these eye-roll kinds slip thru, and you have to hope against hope that the user is just having an off day.) Third, the level of noise when you cram nearly 300 people into a giant cubby farm meant for 125 is enough to disturb the zen of the Dalai Lama himself. Fourth, it is a painful irony that when you most need a day off / a walk in the woods / a visit with your therapist, you don’t have time for it.
I was cranky. I was frustrated. I was exhausted. And i lost count of how many times i talked myself out of ceremoniously exiting the building with a straight back and a one fingered salute on each hand.
But even in the midst of all that, there were moments that warmed my soul.
I came home one evening to find that my oldest weedling had folded the clothes in my dryer, even knowing that i am level 10 particular about laundry. I could tell she worked hard to mimic my OCD folding requirements. And i damned near cried when i read the note on top that said, “Love you, Ma. I tried my best.”
My son uttered nary a complaint, and required no extra requests, to get chores done. He even did some of my chores so i could roll into bed when i got home. And he did it all with virtually none of the snarkiness implicit in a 15 year old boy.
I received an after-hours voicemail from a user whom i had helped. It was a genuine and sweet thank you. It’s a simple thing, but the fact that she took the time after her own long workday to make a phone call meant more to me than she could ever know.
Friends and family have been generous with their patience. It isn’t easy to stay connected with someone who is socially running on fumes. But there has been no chiding for non-response. No nagging to answer the phone. Only the random supportive message or funny meme. It helped to know that i was forgiven without question. I couldn’t ask for better people in my circle.
There is still a lot of work to do. But i am better prepared for this than i was for the job in the beginning. I have learned a lot and acquired some great co-workers. And i survived the biggest hurdle of this new career: The not-real-shit show.
As things start to settle down and we can at least see the light at the end of the tunnel, where we get to work normal hours and have a bit of life outside of the cubby farm, I am reminded of something… Tho wading thru the last week felt like The Great Molasses Flood (It’s a real thing. Click on the link if you don’t believe me) – An onslaught of unexpected stickiness and suffocating waves coming at a fast pace… Setting everyone back in shock and disbelief that this is actually happening for real… It’s everywhere and you can’t escape it… Oh-my-god-does-this-mean-there-won’t-be-any-rum??… Oh no! What a mess! – In the path of the cleanup, it leaves a lingering sweet scent of a job well done.
Unfortunately, it also leaves sticky spots and bugs.
But at least it ensures continued employment.